Frequently Asked Questions
When is my move in day?
Back To TopWe are so excited for move in which is scheduled on August 13 and 14, 2021.
Are there COVID Protocols during move-in?
Back To TopPlease review the COVID move-in guidelines before your move-in day by clicking here: https://stateoncampus.com/tuscaloosa/covid-19/.
Can someone else pick up my keys for me?
Back To TopOnly you or your guarantor may pick up keys. We must have written permission in advance from the resident to give keys to a guarantor.
Can I move in earlier?
Back To TopNo, unfortunately we are not able to accommodate any move-ins before your scheduled move-in day.
Can I move in after my assigned move-in date?
Back To TopYou can move in any time after your assigned move-in date if you choose, as long as it is during office hours and is scheduled with our staff. Please let us know before 8/13/21 if you will not be arriving on that day so we can schedule another time that works best for your schedule. You can simply call the office at 205-210-4396. Our office hours are Monday – Friday 10:00AM – 7:00PM, Saturday 10:00AM – 5:00PM and Sunday 1:00PM – 5:00PM.
Will there be people to help me move in?
Back To TopUnfortunately, we will not be providing movers onsite.
Do I need to bring anything to move in?
Back To TopYou will need to bring a photo ID and anything not completed on the FastPass checklist which you can find when you log into the resident portal.
Where can I park while I am moving in?
Back To TopTo check in you will park in any of the surface spaces in front of the building or along the side of the building. After checking in, you may enter the parking garage and unload there. Please follow the directional signage on Move In Day.
Can I have my packages shipped before moving in?
Back To TopGiven the large number of residents and limited storage, we are unable to accept packages/shipments prior to your scheduled move in date.
What is the FastPass? Can I buy it?
Back To TopTo qualify for the FastPass, you must complete all items on the checklist prior to move in day. In doing so, you can skip the line and go straight to key pick up. You cannot purchase a FastPass.
What if I have not completed the FastPass qualifications by my move-in date?
Back To TopWe will be unable to issue keys to you until all items on the move in checklist are complete. You will need to check in and complete all paperwork/requirements prior to receiving keys.
What is the unit assignment addendum? Who has to sign this, and where can I find it?
Back To TopThe unit assignment addendum has been sent to all incoming residents when placement is sent out. This will have your unit number and bed space as well as the floor plan type listed. The primary resident will need to sign this document, but the guarantor will not be required to sign this. This document can be found on the Resident Portal using the primary resident (not guarantor) login. It will be available to sign under the “Documents” tab.
What are the insurance requirements?
Back To Top$100,000 in personal liability coverage. Residents name and full address, including unit number, have to be on policy. Our property name and our address must be listed as an additional interested party. Should you not bring your own insurance, you will be placed into our Captive Insurance Program automatically that will capture all needed requirements above. It is the simplest way to make sure that you are covered and you are automatically enrolled. If you would like to add-on personal coverage, CLICK HERE to sign up with Sternrisk.
Why am I paying rent in July?
Back To TopWe collect the first installment in July to help keep move in quick and efficient. Your first installment is due July 1 and the next installment is not due until September 1.
Why am I paying a full month of rent when I can't move in lease start date?
Back To TopYou are not paying for the month of August. To keep things simple, we have taken the total of your lease agreement and broken it up into 12 equal installments.
What does the apartment come furnished with?
Back To TopAll apartments are fully furnished with bed frame, headboard, mattress, desk and chair, storage chest (2), couch, coffee table, entertainment stand.
Can I hang things up on my walls?
Back To TopYes, as long as the items do not damage the walls when you remove them.
When will I find out my roommates?
Back To TopWe have already sent out roommate information in July that will include the names and contact info of those you will be living with. You can also find your roommates on the Lifestyle mobile app, which download through the App Store or Play Store on your mobile device.